Terms and conditions

Last updated: November 9, 2026.

1. Who we are and what you accept

Sicheca is a service of SICHECA, located at C. Montes Urales 424, Lomas - Virreyes, Lomas de Chapultepec V Secc., Miguel Hidalgo, 11000 Ciudad de México, CDMX. By creating an account or using Sicheca you accept these terms. If you accept them on behalf of a company, you declare that you have the authority to bind it.

2. The service

Sicheca lets workers record clock-in, break and clock-out from their phones, and lets the company review those records and generate working-time reports. We may improve or change features; if a change significantly reduces the service, we will notify you in advance.

3. Your account

• You must provide truthful information and keep it up to date.
• You are responsible for what happens with your account and for keeping your password safe.
• The company decides who gets access as an administrator, worker or accountant, and is responsible for those decisions.

4. Responsibilities of the company

• Informing its staff that they will use Sicheca and making available the privacy notice that applies to it as an employer.
• Agreeing with its staff on the use of the electronic record, whenever it wants it to carry evidentiary value.
• Reviewing the records and making accurate corrections, with their reason.
• Meeting its labor, tax and social security obligations. Sicheca is a tool and does not replace them.

5. What Sicheca is not

Sicheca does not provide legal or accounting advice. The information about the Federal Labor Law that we publish is for general information. There is no official certification of working-time record systems and we do not claim to have one. Using Sicheca does not by itself guarantee that a company complies with the law or avoid penalties.

6. Price and payment

The monthly price depends on the number of people who record and starts at $149 MXN per month. The price that applies to you is stated before you sign up. Price changes are announced in advance and apply to the next billing period.

7. Permitted use

You may not use Sicheca to record false data, monitor people outside their workday, access other people's accounts, try to breach the service or resell it without authorization.

8. Your data

The company's records belong to the company. We process them in accordance with the privacy notice. While the account is active, the company can download its records. When it cancels, we keep them for a reasonable period so it can download them, and then we delete them.

9. Intellectual property

The software, the Sicheca brand and its logo belong to SICHECA. We give you a limited, non-exclusive, non-transferable right of use while your account is active.

10. Availability

We work to keep the service continuously available, but there may be interruptions due to maintenance or causes beyond our control.

11. Limitation of liability

To the extent the law allows, SICHECA's total liability for any claim related to the service is limited to what the company has paid for Sicheca. We are not liable for fines, penalties or indirect damages arising from the company's use of the service. Nothing here limits the rights the law gives to consumers.

12. Cancellation

You can cancel at any time from your account or by writing to info@sicheca.com. We may suspend or cancel an account that breaches these terms, with prior notice when possible.

13. Changes to these terms

We will publish changes at sicheca.com/terminos with their date. If they are significant, we will notify you by email or within the app before they apply.

14. Governing law

These terms are governed by the laws of Mexico. Any dispute will be resolved before the competent courts, without prejudice to the jurisdiction of the Procuraduría Federal del Consumidor (Federal Consumer Protection Agency) where applicable.

15. Contact

SICHECA · C. Montes Urales 424, Lomas - Virreyes, Lomas de Chapultepec V Secc., Miguel Hidalgo, 11000 Ciudad de México, CDMX · info@sicheca.com