Cases and situations · 3 min read

Promoters and staff from other companies at your location

Short answer

Working time is recorded by whoever employs the person. A brand's demonstrator, a security company's guard and subcontracted cleaning staff record with their own employer, not with you.

What is on you

Verify that your specialized services provider is registered and complies with regard to its staff.

The risk zone

When you give the orders, set the schedule and discipline, outside staff start to look like yours.

For the one providing the service

Their workers clock in from their phones at your premises. That way it has evidence for its client and for the authority.

The reform in one minute

The reform has two parts. On March 3, 2026, article 123 of the Constitution was amended to set the 40-hour workweek. On May 1, 2026, the Federal Labor Law was amended, which is where the detail is.

  • The maximum working week drops from 48 to 40 hours, two hours per year, between 2027 and 2030.
  • Overtime has a weekly cap: it is paid at double time up to the cap and at triple time for up to 4 more hours.
  • Each company must electronically record the start and end time of each person's workday.
  • Not keeping that record is fined 250 to 5,000 UMA.
  • Salary and benefits cannot go down because of the reduction in hours.

What remains pending are the STPS general rules, which will define who the record applies to and what exceptions there will be. They take effect on January 1, 2027.

Weekly limits by year
YearMaximum working hoursDouble-time overtimeTriple-time overtime
202648 h9 h4 h
202746 h9 h4 h
202844 h10 h4 h
202942 h11 h4 h
203040 h12 h4 h

Decree published in the Official Gazette of the Federation on May 1, 2026, second and fourth transitory provisions, and article 68 of the LFT. Each change applies from January 1.

Common mistakes

  • Resolving each case verbally, without putting it in writing.
  • Adjusting the record to match the official schedule.
  • Leaving days without a record and without an explanation.
  • Treating alike situations the law distinguishes.
  • Learning about the problem only when a claim arrives.

What to do now

  1. Identify whether this case occurs in your company and how often.
  2. Define the rule and write it into your policy or internal regulations.
  3. Explain it to the team and the managers.
  4. Verify that the record reflects the real time.
  5. Review the month's cases and adjust the rule if needed.

Related terms

INFONAVIT contributions: what they are. The INFONAVIT contribution is 5% of each person's contribution base salary, paid by the company.

What the UMA is and how much it is worth. The UMA is the Unit of Measure and Update (Unidad de Medida y Actualización): the peso reference for calculating fines, contributions and procedures.

Night shift: schedule and maximum length. The night shift is the one worked between 8:00 p.m. and 6:00 a.m.

Frequently asked questions

Can I ask the supplier for their records?

Yes. It is a common practice to ask for evidence of labor compliance.

Does this replace the advice of a lawyer?

No. It is general information. For decisions about your company, consult a labor lawyer.

Does the law require a particular system?

No. It asks that the record be electronic and include the start and end time for each person.

What happens when the STPS publishes its rules?

They will specify who the record applies to and its exceptions. It is worth checking them as soon as they appear in the Official Gazette of the Federation.

Is the maximum workday per day or per week?

There are two limits: a daily one, which did not change, and a weekly one, which drops from 48 to 40 hours between 2027 and 2030.

Legal basis and sources

How we write this content. The Sicheca team writes it from the official text of the law. When something is not yet defined by the authority, we say so. It is general information and does not replace the advice of a lawyer or an accountant.